Shipping policy
Shipping Policy
Last Updated: 09/23/2025
Thank you for shopping with That's The Vibe Vintage. Please review our shipping policy before making a purchase.
Processing Time
- Orders are processed within 2–5 business days after payment is received.
- We carefully package all antique and vintage items to ensure safe delivery.
Shipping Methods & Delivery
- Orders are shipped via USPS, UPS, and FedEx with tracking information provided once your order has been dispatched
- Delivery times vary depending on location and carrier, and are outside of our control once shipped.
- International buyers are responsible for all customs duties, taxes, and import fees.
Shipping Costs
- Shipping costs are calculated at checkout based on weight, dimensions, and destination.
Shipping costs are non-refundable.
- This applies to both original shipping charges and return shipping fees.
- In cases where a return is accepted under our Returns Policy, the buyer is responsible for return shipping costs.
Damaged or Lost Packages
- If an item arrives damaged, please contact us within 3 days of delivery with photographs of the packaging and item.
- We will work with you to resolve the issue in accordance with our Returns Policy and the shipping carrier's claims policy.
- We are not responsible for lost or stolen packages once tracking shows delivery.
Reference to Returns Policy
- Please note: returns are only accepted if an item arrives significantly not as described. For details, see our Returns Policy.
- As stated above, shipping costs (both original and return) are non-refundable under all circumstances.
Contact Us
If you have questions regarding shipping, please contact us at:
info@thatsthevibevintage.com